Refund Policy

Please note that funds paid for the purpose of investment shall not be refunded.

Exceptions

  1. In the case payments are made using Paystack payment option, either done in error, or due to inadequate information, or for a farm no longer available; notification/complaint and a formal request via email for refund must be lodged to E-farms on the same day of payment. Otherwise, there shall be no refund.
  2. Payments made via Direct Bank transfer and requiring refund due to any of the above reasons in Exception 1, notification for refund shall be made on the same day of payment. Please note that in this case, refund shall be made less bank charges.
  3. Excess payment made either via Paystack or Direct Bank Transfer, must be notified on same day of payment. And where there have been charges by Paystack already, refunds shall be made less Paystack charges.

PS: For immediate response, kindly call +2348128676420